Privacy Policy

1. Introduction

Welcome to Healthy Recipes.

Healthy Recipes operates an online store at https://healthyrecipes.co.in that offers digital recipe collections, downloadable PDF cookbooks, meal planners, recipe guides, and related digital products.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, purchase a digital product, access a download, or contact our customer support team.

We are committed to respecting your privacy and handling personal information responsibly in accordance with applicable Indian laws and other applicable data protection requirements.

Where consent is legally required for a particular activity, we will seek that consent as required by applicable law.

2. Contact Information

Store name: Healthy Recipes

Website: https://healthyrecipes.co.in

Customer support email: hihealthyrecipes@gmail.com

For questions, requests, or complaints concerning this Privacy Policy or our handling of personal information, please contact us using the email address above.

3. Personal Information We Collect

The information we collect depends on how you interact with our website and which services you use.

A. Information you provide directly

When you place an order, contact us, or interact with our store, we may collect:

  • Name and billing details.

  • Email address.

  • Phone number, if voluntarily provided or required by a particular transaction.

  • Billing address and other transaction-related details.

  • Order number, purchased products, order history, and purchase date.

  • Customer support messages, feedback, and correspondence.

  • Information you voluntarily provide through surveys, promotions, or other activities.

Please do not send passwords, complete payment card details, or other highly sensitive information through customer support email.

B. Payment and transaction information

Payments may be processed through Shopify-supported checkout services and third-party payment providers.

Depending on the payment method, we may receive transaction references, payment status, payment method details, billing information, and fraud-prevention signals.

Payment providers generally handle sensitive payment credentials under their own security and privacy practices. We do not intend to collect or store complete payment card numbers or security codes on our own systems.

C. Website and device information

When you visit our website, certain information may be collected automatically, including:

  • Internet Protocol (IP) address.

  • Browser type and device information.

  • Operating system and language preferences.

  • Pages visited, products viewed, and links clicked.

  • Referring website or advertising source.

  • Date, time, and duration of visits.

  • Website interaction and performance information.

  • Cookie identifiers and similar online identifiers.

The information collected depends on your browser, device, privacy settings, and the technologies enabled on our website.

D. Marketing and advertising information

If we use advertising or analytics services, including Meta Pixel, Facebook advertising tools, or similar technologies, we and our service providers may process information about interactions with our website.

Depending on the configuration and permissions enabled, this may include product views, checkout activity, purchase events, browser identifiers, IP address, and certain customer information used for advertising measurement or audience matching.

We will configure these technologies and obtain consent where required by applicable law.

E. Digital product delivery information

When you purchase a digital product, we may process your email address, order reference, purchased product, and download activity as necessary to deliver your PDF files, provide download links, troubleshoot access problems, and support your purchase.

We do not require shipping information for ordinary digital-only orders unless it is needed for billing, fraud prevention, legal compliance, or another disclosed purpose.

4. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To process orders and payments.

  • To provide access to purchased digital products and PDF downloads.

  • To send order confirmations, receipts, download links, and essential service communications.

  • To respond to questions, complaints, refund requests, and technical issues.

  • To maintain customer service and order records.

  • To detect, investigate, and prevent fraudulent transactions, abuse, and security incidents.

  • To operate, maintain, and improve our website and digital shopping experience.

  • To understand website performance and customer interactions.

  • To measure advertising effectiveness and, where permitted, deliver relevant advertisements.

  • To manage marketing subscriptions and promotional communications.

  • To comply with applicable tax, accounting, consumer protection, and other legal obligations.

  • To establish, exercise, or defend legal claims.

  • To carry out other purposes disclosed to you when your information is collected, where legally permitted.

We will not intentionally use personal information for purposes that are incompatible with the purposes disclosed to you, except where permitted or required by applicable law.

5. Shopify and Our E-Commerce Platform

Our online store is hosted on Shopify, which provides the e-commerce infrastructure used to display products, operate checkout, manage orders, and support store functionality.

When you visit or purchase from our website, Shopify and related service providers may process information necessary to provide their services, maintain security, facilitate checkout, and support store functionality.

Shopify's processing of information may also be governed by its own privacy policy and applicable service terms.

For further information, please review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

We may also use Shopify apps or integrations for digital product delivery, email communications, analytics, customer support, and other store functions. Such services may process personal information as needed to provide their services.

6. Payment Processing

We may use Shopify-supported payment methods and third-party payment gateways to process customer payments.

When you make a purchase, relevant information may be shared with the payment provider to:

  • Authorize and complete your transaction.

  • Verify payment status.

  • Prevent fraud and unauthorized transactions.

  • Process refunds, reversals, or disputes.

  • Meet financial, accounting, and legal requirements.

Payment providers may independently process certain information under their own privacy policies and terms.

The payment methods available at checkout may change over time.

7. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may help us remember preferences, operate the shopping cart, maintain checkout functionality, protect the website, understand website usage, and measure advertising performance.

Depending on the technologies enabled, these may include the following categories.

Essential technologies

These support core website functions, such as shopping cart operations, checkout, security, and session management.

Preferences and functionality

These may remember settings or improve your shopping experience.

Analytics and performance

These help us understand how visitors use our website and identify opportunities to improve performance.

Advertising and measurement

These may help measure advertising campaigns, understand conversions, and show relevant advertisements on supported platforms.

Where required by law, non-essential cookies and tracking technologies will be activated only after the necessary consent has been obtained.

You may be able to manage cookies through our website's privacy settings, where available, and through your browser settings. Blocking certain cookies may affect some website functions.

Deleting cookies from your browser does not necessarily delete information already held by a service provider.

8. Meta Pixel and Facebook Advertising

We may use Meta advertising tools, including Meta Pixel and, if enabled, the Meta Conversions API, to measure advertising performance and improve our marketing.

These tools may help us understand whether visitors view products, begin checkout, complete purchases, or take other actions on our website after interacting with an advertisement.

Depending on the configuration, information may be transmitted to Meta Platforms and associated services. This may include website event data, online identifiers, IP address, device and browser information, and certain customer information used to match events to advertising accounts.

Where enabled and permitted, these tools may support:

  • Conversion measurement.

  • Advertising campaign performance analysis.

  • Audience creation and remarketing.

  • Improving the relevance and effectiveness of advertisements.

  • Detecting invalid activity and maintaining advertising security.

Meta may process information according to its own privacy policies and terms. We do not control all aspects of Meta's independent processing.

Meta advertising tools may be configured through Shopify's Facebook and Instagram integration. The amount and type of information shared can depend on the data-sharing settings selected.

We will seek consent for advertising tracking where required by applicable law and provide available privacy controls.

You can learn more about Meta's privacy practices here:

https://www.facebook.com/privacy/policy/

If you do not wish to receive personalized advertising, you can review the advertising preferences available through Meta and your device or browser. Such settings may not prevent all advertising or all forms of measurement.

9. When We Share Personal Information

We do not sell personal information to third parties in exchange for money.

However, we may disclose or make information available to service providers and other parties when necessary for the purposes described in this policy.

These may include:

Shopify and store service providers

To host and operate our online store, process orders, maintain checkout, and provide related services.

Payment providers

To process payments, verify transactions, prevent fraud, and manage refunds or disputes.

Digital delivery providers

To send download links, provide access to PDF files, and troubleshoot delivery problems.

Analytics and advertising providers

To measure website usage, analyze conversions, and carry out permitted advertising activities, including Meta advertising if enabled.

Customer support and communication providers

To respond to enquiries, send service communications, and manage customer requests.

Professional advisers and authorities

To comply with legal obligations, respond to lawful requests, protect our rights, or address fraud and security concerns.

We seek to limit disclosures to information reasonably necessary for the relevant purpose and expect service providers to handle information in accordance with their applicable obligations.

Some service providers may process information under their own privacy policies and contractual arrangements.

10. International Data Transfers

Shopify and certain third-party service providers may process or store information outside India, depending on their infrastructure, operations, and service arrangements.

Where personal information is transferred internationally, we will take steps required by applicable law and our relevant contractual arrangements.

International processing may be subject to the privacy laws of the jurisdictions in which the relevant service providers operate.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.

Retention periods may depend on the type of information and the reason it is needed.

For example:

  • Order and transaction records may be retained for accounting, tax, audit, dispute-resolution, and legal compliance purposes.

  • Customer support correspondence may be retained for as long as needed to resolve enquiries and maintain appropriate service records.

  • Digital delivery records may be retained to verify purchases and help customers recover access to purchased products.

  • Analytics and advertising information may be retained according to the settings and retention policies of the relevant service providers.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law and our operational requirements.

Some records may need to be retained even after a deletion request where retention is legally required or otherwise permitted.

12. Data Security

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the service involved, safeguards may include access controls, secure service providers, account protections, and security measures offered by our e-commerce and payment platforms.

No online service or method of electronic storage can be guaranteed to be completely secure.

You should use a secure email account, protect your login credentials, and avoid sharing sensitive information through unsecured channels.

If a personal data breach occurs, we will take the steps required by applicable law, including any required notifications to affected individuals or relevant authorities.

13. Your Privacy Rights and Choices

Subject to applicable law and its commencement provisions, you may have rights concerning your personal information.

These may include the ability to:

  • Request information about the personal data we process about you.

  • Request correction or updating of inaccurate or incomplete information.

  • Request deletion of personal information where legally applicable.

  • Withdraw consent for processing activities that rely on your consent.

  • Raise a concern or complaint about our handling of your personal information.

  • Exercise other rights available under applicable data protection law.

To make a request, email hihealthyrecipes@gmail.com and describe the information or action you are requesting.

We may ask for reasonable information to verify your identity before acting on a request. We will respond within the time required by applicable law.

Some information may need to be retained to complete transactions, comply with legal obligations, prevent fraud, or resolve disputes.

Withdrawing consent does not make earlier processing unlawful where it was validly carried out before withdrawal. It may also affect services that depend on the relevant information.

Where a processing activity relies on consent, we will provide an appropriate method to withdraw that consent, subject to applicable legal requirements.

14. Marketing Communications

We may send promotional emails about new recipe bundles, special offers, and other products where permitted by law and, where required, with your consent.

You can unsubscribe from promotional emails using the unsubscribe link included in the message, where available, or contact us at hihealthyrecipes@gmail.com.

Even if you opt out of marketing communications, we may still send essential messages relating to purchases, payment confirmations, digital delivery, security, or customer support.

We do not treat a purchase or a request for customer support as automatic consent to receive unrelated promotional messages where separate consent is required.

15. Children's Privacy

Our store is intended for people who can lawfully make purchases under applicable law.

We do not knowingly collect personal information directly from children in circumstances where parental consent or other safeguards are required but have not been obtained.

If you believe that a child has provided personal information to us inappropriately, please contact hihealthyrecipes@gmail.com.

We will review the matter and take appropriate steps in accordance with applicable law.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external resources.

When you visit those services, their own privacy policies and terms may apply.

We are not responsible for the privacy practices, security, or content of third-party websites that we do not operate.

We recommend reviewing the relevant third party's privacy policy before submitting personal information to it.

17. Compliance with Indian Privacy Laws

We aim to handle personal information in accordance with applicable Indian privacy and consumer protection laws, including the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable requirements, to the extent in force and applicable to our activities.

The DPDP Act and Rules have a phased commencement framework. We will comply with applicable requirements as they become effective and as they apply to our business.

Where applicable, this includes requirements concerning transparency, consent, security safeguards, data retention, individual rights, and personal data breach handling.

Nothing in this policy is intended to exclude or limit any rights or remedies that cannot lawfully be excluded or limited.

18. Privacy Enquiries and Complaints

If you have a question, concern, or complaint regarding our collection or use of personal information, please contact:

Healthy Recipes

Email: hihealthyrecipes@gmail.com

Website: https://healthyrecipes.co.in

Please include a description of your concern and sufficient details for us to investigate it.

We will acknowledge and address your enquiry within the period required by applicable law. If a statutory grievance or complaint procedure applies, we will follow the relevant requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, advertising technologies, or applicable law.

When we make changes, we will update the "Last updated" date at the top of this page.

Where a change requires notice or consent under applicable law, we will take the required steps.

We encourage you to review this page periodically to stay informed about how we handle personal information.

20. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Healthy Recipes

Website: https://healthyrecipes.co.in

Email: hihealthyrecipes@gmail.com

We appreciate your trust in Healthy Recipes and are committed to treating your information responsibly.